Student Complaints Procedure

Where a student is dissatisfied with any provision, action or inaction by the University, students are able to raise a complaint.

Part I students are expected to initially raise a complaint with a suitable member of staff within the Faculty; the Faculty Teaching Administrator facultyteachingadmin@hsps.cam.ac.uk and or the Part I Administrator part1-administrator@hsps.cam.ac.uk

Part II students are expected to initially raise a complaint at the Department(s) in which you are studying, contact emails below:

Department of Politics and International Relations

For contact details and further information, please see

Department of Sociology

For contact details and further information, please see

Department of Social Anthropology

For contact details and further information, please see

However, where the matter is serious or where students remain dissatisfied, a complaint can be raised with the central University. Complaints need to be raised in a timely way and within 28 days to ensure an effective remedy can be put in place. The University complaints procedure is detailed on their website and involves filing a formal complaint.