Student Complaints Procedure
Where a student is dissatisfied with any provision, action or inaction by the University, students are able to raise a complaint.
Part I students are expected to initially raise a complaint with a suitable member of staff within the Faculty; the Faculty Teaching Administrator facultyteachingadmin@hsps.cam.ac.uk and or the Part I Administrator part1-administrator@hsps.cam.ac.uk
Part II students are expected to initially raise a complaint at the Department(s) in which you are studying, contact emails below:
Department of Politics and International Relations
For contact details and further information, please see
https://www.polis.cam.ac.uk/Undergrad/undergrad-feedback
Department of Sociology
For contact details and further information, please see
https://www.sociology.cam.ac.uk/student-complaints-procedure
Department of Social Anthropology
For contact details and further information, please see
However, where the matter is serious or where students remain dissatisfied, a complaint can be raised with the central University. Complaints need to be raised in a timely way and within 28 days to ensure an effective remedy can be put in place. The University complaints procedure is detailed on their website and involves filing a formal complaint.